Salarios :Negociable / Competitivo
Ciudad de México, -

Descripción

As Carrier Manager, you will focus on the dynamic brokerage aspect of one of the fastest growing cross-border freight brokers offering both carriers and shippers a differentiated value proposition through technology and attractive payment terms.

You will join the team that is responsible for helping customers move their inventory in the most cost-effective way by identifying and providing solutions through your carrier relationships.


Responsibilities:

  • Focus on developing the procurement carrier strategy to increase capacity at advantageous rates for North American cross-border dry van, open deck and refrigerated trucking.
  • Keep the entire company updated on current market conditions and competitive carrier rates.
  • Identify and contact new and existing carriers and forge relationship with the high-level contacts that make decisions.
  • Assist with all RFQ and pricing strategies and negotiate freight rates and carrier agreements.
  • Use DAT/ITS to acquire capacity on the US spot market as needed.
  • Help maintain a carrier database to ensure carrier credentials are current.
  • Qualify carriers based on valid operating authority and safety records.
  • Build strong relationships with Operation and Sales Leadership and find ways  to improve processes and performance.
  • Coordinate with carriers to ensure capacity availability and maximum utilization.
  • Serve as primary escalation point to help carriers resolves issues with shippers that impact service and cost.
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Requisitos

  • You speak both English & Spanish fluently. 
  • You understand US/Mexico cross border freight. You have experience in cross border freight; this means you have likely moved hundreds of loads across the US/Mexico border at another 3PL or freight broker as a carrier representative.
  • You have empathy with carriers. You think about our overall service, our brand, and most importantly, our carriers in a holistic way; our carriers are your customer, and you are not afraid to dig into operations issues and make sure carriers prefer to work with the company over others.
  • You move with speed. You move incredibly fast, overcoming obstacles with speed. You are nimble and help solve problems.
  • You are a problem solver. You are self-motivated, solutions-minded, and proactive in solving problems quickly and with best practices.
  • You are low ego. Collaboration is your best method. You don’t care or remember who came up with the best idea. Sales reps, carrier reps, operations reps, shippers, and carriers all love working with you.
  • You find joy in excellence. You love doing things the right way, and are always looking for both incremental and critical ways to improve your work, your team, and your processes.
  • You manage stress well. Logistics can be quite stressful; the freight never stops moving, exceptions happen all the time, and sometimes shippers and carriers make our life hard. You are the person everyone wants on their team during the stressful times, because you keep your calm and are always looking for solutions instead of complaining.

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